Privacy Policy & Terms of Service

1. Client Data & Privacy Protection Guarantee

All client data, project briefs, creative assets, brand logos, customer inquiries, and administrative credentials submitted to WEBSTUDIO are strictly protected under dual-tier enterprise security protocols managed by WEBSTUDIO and certified tier-1 hosting providers (including Hostinger international infrastructure, Cloudflare SSL/TLS 1.3 networks, and Google Cloud Platform data centers).

2. Zero Data Selling or Commercial Reselling

We maintain a strict non-disclosure protocol. We will never sell, rent, monetize, broker, or disclose your personal data, business financials, customer leads, or contact lists to any third-party advertisers, data miners, or external marketing entities.

3. Secure Communications & Payment Gateway Handling

Direct project inquiries through our interactive forms, ticketing portal, WhatsApp line, Razorpay, or PayPal are encrypted using 256-bit TLS encryption. WEBSTUDIO does not store raw credit/debit card numbers or bank account passwords on local servers; all payment transactions are handled directly through certified, PCI-DSS compliant payment gateways (Razorpay, PayPal, Stripe).

§ 1. 100% Free Interactive Demo Policy

All interactive demo previews and initial concept wireframes generated by WEBSTUDIO are 100% complimentary and non-binding. Prospective clients have complete freedom to evaluate the live demo without entering into any financial commitment until they explicitly decide to approve the production sprint.

§ 2. Two-Stage 50/50 Milestone Payment Protocol

Work will only be started after confirmation of the initial deposit:

• • Milestone 1 (50% Advance Kickoff): Any project sprint will strictly begin only after receiving 50% of the total plan fee. This locks in your 48-hour delivery timeline and reserves immediate engineering sprint hours.
• • Milestone 2 (50% Balance Prior to Live Launch): The remaining 50% payment is due strictly before making the project run live on your custom domain. The staging preview is fully tested with the client before the final balance is requested.

§ 3. Pre-Deployment Cancellation & 50% Refund Policy

If a client decides to cancel the deal after paying the initial 50% deposit but prior to final live deployment, 50% of the received amount is fully refundable. The retained 50% covers design labor, server staging allocation, and engineering hours expended during sprint kickoff.

§ 4. Post-Launch Cancellation Policy & Domain Ownership Protection

If a client requests cancellation of the deal after having made full 100% payment and following live deployment on their domain:

• ✓ 50% of Total Amount Refundable: 50% of the total project fee received is refunded back to the client.
• ✓ Server Data Removal: The hosted files, proprietary layout code, and database modules will be securely decommissioned and removed from our active server infrastructure.
• ✓ 100% Domain Ownership Retained: The client will still retain complete, unencumbered 100% legal ownership and administrative DNS control of their domain name only. Under no circumstance will WEBSTUDIO withhold, lock, or transfer client domain rights.

§ 5. Support Tickets & Credit Consumption Policy

All post-launch edits are managed via our 24/7 Client Portal using our transparent credit system (1 Credit = 1 Single Website Modification Task). Credits have no expiration date as long as your hosting remains active. Resolved tickets are automatically archived from public display.